REI, a well-known retail chain, offers a wide range of gear, apparel, and footwear for outdoor and fitness activities. With a focus on providing quality products, they cater to outdoor enthusiasts and athletes alike. Their store, located at 870 N 54th St, Chandler, AZ, offers in-store shopping and kerbside pickup options. REI is trusted by customers for their excellent staff and high-quality items, although some reviews mention that prices may be on the higher side. The friendly and knowledgeable staff at REI ensure that customers receive helpful guidance and assistance when choosing the right products for their needs. As a testament to their commitment to customer satisfaction, many customers have found value in their purchases and have expressed their support for the workers through the coop membership program. REI continues to be a go-to destination for those looking for hiking and outdoor gear, despite the potentially higher price point.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
Reviews
This store is amazing. It has everything you need for outdoors. Staff is so cool. This is Felicity sharing her excitement for repair patches.
This place has awesome customer service. Just excellent. The guys at the bike shop are incredible and knowledgeable. Levi helped me out with my bike. Great kid!
I have been to many REI locations throughout the country but I have never found the right person for the shoes. A person who has a tremendous amount of knowledge when it comes to hiking, trail running shoes, and geometry.
I wanted to recognize Felicity in the shoe department who has a vast amount of knowledge when it comes to the right shoe that you will need. Today I have learned a lot about my foot and shoe from her. She's a super friendly and helpful person. Thank you Felicity for all your help. Thousand kudos to Felicity.
I came in here looking for boots and that's just what I walked out with lol they're great and the lady that help me get them was super helpful. I also had a wonderful chat with my cashier and he talked to me about my boots and how to break them in and different ways to tie them which was very informative and helpful it's nice when you see people who really seem to love their job and know what they're talking about if you're thinking about getting boots or tennis shoes I recommend this place cuz the employees are very knowledgeable about the shoes I'm sure other things too love this place!
I made the long drive over to this store to purchase in person their lifetime membership, a specific class, and see about renting equipment.
Staff were pleasant, and the store looked great. The one sour note was that they were not able to ring up the membership, class, and rental equipment in one transaction; it took multiple transactions to get me all set up, which proved tiresome after the ease of buying online.
I love this little store. The employees are amazing. I pretty much grew up shopping at rei since I was little. We lived in Colorado and I lived in teva sandals, and the kids line of clothes. Always feels nostalgic going into these stores. Bought a few things to bring to italy as I don't trust shipping thing there. Love this store and location. My husband was I awe over it. All they have in his region is decathlon. His whole family shops religiously at that store. So when I showed him Rei, he was like a kid in a toy store. He looks forward to going when he visits the usa.
I wanted to give a shout out to Danae. She stopped what she was doing to help me pick out a climbing harness. She lead me right to one that fits great and she had her own personal insight that made the process a great learning opportunity. Seriously thank you so much for your help!! 😃 …
I'm usually impressed with REI but I went in today to purchase a nice sports watch. I walked by several sales people and made eye contact and I did not get one "hi" or "how many I help you". I then located the watches in the newer area and there were three sales people around the watches and not one asked if I needed any help. I stared and paced them for a few minutes while I overheard their conversations. I decided just to leave because they obviously cared less. I'm sure I'll be back but that was frustrating. #1 priority should be the customer. I ended up buying the watch directly from the manufacturer spending $700+
Location
870 N 54th St, Chandler, AZ 85226, United States
Hours
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Monday
10:00 AM - 09:00 PM
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Tuesday
10:00 AM - 09:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 09:00 PM
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Friday
10:00 AM - 09:00 PM
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Saturday
09:00 AM - 07:00 PM
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Sunday
09:00 AM - 06:00 PM
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